Shipping Information
Femme Cart is committed to delivering your orders in a timely and secure manner. Please review the shipping details below before placing your order.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. During peak seasons or promotions, processing times may be slightly longer.
Shipping Locations
We currently ship across Australia. International shipping availability, if offered, will be displayed at checkout.
Estimated Delivery Time
Delivery times depend on your location and the selected shipping method:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
These times are estimates only and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery address and selected shipping method. All applicable fees will be clearly displayed before completing your purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. Tracking updates depend on the courier service used.
Delays & Exceptions
Femme Cart is not responsible for shipping delays caused by courier services, weather conditions, customs clearance, or circumstances beyond our control. We appreciate your patience in such cases.
Incorrect or Incomplete Address
Please ensure your shipping address is accurate at checkout. Femme Cart is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, contact us at info@femmecart.com within 48 hours of delivery with clear photos or relevant details. We will investigate and assist you accordingly.
Customs & Duties
For international orders (if applicable), customs duties, taxes, or import fees may apply and are the responsibility of the customer. These charges are determined by the destination country and are not controlled by Femme Cart.
Shipping Policy Updates
Femme Cart reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will take effect immediately upon posting on the website.